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CorpshoreUS

Outsourcing built for the United States

BPO, IT and AI outsourcing, managed in North America

Corpshore US delivers customer service, technical support, software engineering and AI operations with North American accountability, HIPAA and CCPA compliant processes, bilingual English and Spanish teams, and full US time-zone coverage.

Request a quoteBook a discovery call

We respond to every US inquiry within 6 hours.

Ranked among the top BPO companies in the USAOutsource Accelerator Ranked the number 1 BPO company in New YorkOutsource Accelerator

35+

Languages supported

20+

Delivery countries

4

US time zones, 24/7

6h

Response promise

Why US companies choose Corpshore

A North American partner with global delivery, not an anonymous offshore vendor and not a rigid enterprise shop.

North American accountability

Your account is managed from US and Canadian offices by people who understand US business culture and compliance.

Compliant as standard

HIPAA compliant operations with Business Associate Agreements available, and CCPA aligned data handling.

Bilingual by default

Native fluency English and English to Spanish service for the 40 million Spanish speakers in the United States, at no premium.

Full US time-zone coverage

Eastern, Central, Mountain and Pacific coverage, 24 hours a day, 7 days a week.

Cost savings calculator

See what you could save

Outsourcing with Corpshore typically costs far less than hiring the same role in-house in the United States. Adjust the inputs for an indicative annual saving.

Estimate your annual saving

Pick a role, your US region and team size.

Estimated annual saving

$247,500

About 67 percent less than hiring in-house, per year.

In-house US cost
$371,250
With Corpshore US
$123,750
Get an exact quote

Indicative estimate from transparent assumptions. Your exact saving is confirmed in a quote.

Service portfolio

Explore the full portfolio

Three practices across business process outsourcing, IT and AI. Open any service for detail.

Customer and back-office operations run by trained teams, in native English and bilingual Spanish as standard.

  • Voice, email, live chat, social and messaging, fully omnichannel.

View the full practice

Three practices, one accountable partner

Customer operations, technology delivery and applied AI, scoped to what US buyers actually need.

Business Process Outsourcing

Customer service, technical support, sales, back office, finance and healthcare operations across voice, email, chat and social. Bilingual English and Spanish as standard.

Explore the practice

IT Outsourcing and Software Development

Custom software, cloud migration and managed cloud, DevOps, QA automation, cybersecurity, data engineering and managed IT.

Explore the practice

AI Implementation and Delivery

LLM integration and RAG systems, data annotation and labeling, RLHF and model evaluation, speech and audio data and process automation.

Explore the practice

Case studies

Representative engagements

Illustrative examples of the work we do. These are not named clients. Real, client-approved case studies replace these as they are confirmed.

Financial services and fintechNew York

Scaling compliant support for a US fintech

Challenge
A fast-growing fintech needed to scale customer support and KYC checks without slipping on US regulatory standards.
Approach
We stood up a dedicated team handling onboarding, KYC and AML support and complaint handling to US standards, in native English and bilingual Spanish, with CCPA aligned data handling.
Outcome
A support function that grew with the product, held compliance standards, and freed the in-house team to focus on regulated decisions.
BPOKYC and AMLBilingual
Healthcare and MedTechFlorida

HIPAA-compliant patient support and billing

Challenge
A health services provider needed patient support, claims and medical billing run to HIPAA standards while controlling cost.
Approach
We delivered HIPAA-compliant patient support, claims processing and revenue cycle management under a Business Associate Agreement, with documented and auditable data handling.
Outcome
Cleaner claims, faster patient response, and a compliant operation that scaled with patient volume.
Healthcare BPOHIPAARevenue cycle
E-commerce and retailNationwide

Holding CX through peak season for a US retailer

Challenge
A US e-commerce brand faced support and returns volumes several times higher across the Black Friday and holiday peak.
Approach
We planned omnichannel capacity ahead of peak across voice, email and chat, ran order and returns management, and scaled the team up and back down on plan.
Outcome
Peak handled without the usual backlog, returns processed on time, and a clean ramp-down afterwards so cost tracked demand.
Omnichannel CXReturnsPeak scaling
Technology and SaaSNationwide

Follow-the-sun technical support for a US SaaS

Challenge
A SaaS company needed tier 2 and tier 3 technical support across US time zones as its customer base grew.
Approach
We added technical support and customer success capacity with 24/7 coverage across Eastern, Central, Mountain and Pacific, working inside the client's tooling and escalation paths.
Outcome
Round-the-clock cover, faster resolution on escalations, and engineering time given back to the product roadmap.
Technical supportCustomer success24/7 coverage

Illustrative engagements, not named clients. Approved client case studies are added as they are confirmed.

Industries

Built for your sector

Pick an industry to see the value proposition, relevant services and a proof point.

Financial services and fintech

Banking, lending and fintech support run to US standards, with fraud, KYC and AML built in.

  • Banking support and fintech customer experience
  • Fraud prevention, KYC and AML
  • Secure handling of customer financial data
View this industry

A US front door to a global network

Corpshore US is your local point of accountability, backed by a delivery network across 20 or more countries on six continents through Corpshore Solutions Corporation.

  • North American accountability, with US and Canadian management
  • Nearshore and offshore delivery aligned to US time zones
  • Scale from a single seat to a 300-plus seat operation, 24/7

United States markets

See the US network

Global delivery hubs

20+ countries on six continents

  • Toronto, CanadaParent headquarters
  • New York, United StatesCorporate office
  • London, United KingdomCorporate office
  • Santo Domingo, Dominican RepublicNearshore delivery hub
  • Bogota, ColombiaNearshore delivery hub
  • Manila, PhilippinesOffshore delivery hub
  • PakistanOffshore delivery hub

Representative hubs. The full delivery network is confirmed for your engagement.

Full US time-zone coverage

Eastern, Central, Mountain and Pacific, 24 hours a day

  • ETUTC-5
    24/7
  • CTUTC-6
    24/7
  • MTUTC-7
    24/7
  • PTUTC-8
    24/7

Coverage planned to your hours of operation and service levels.

Multilingual delivery

35 or more languages, bilingual Spanish as standard

Native English and English to Spanish service for the 40 million Spanish speakers in the United States, plus depth across the languages US operations need. Search the list below.

37 shown

  • English
  • Spanish
  • Haitian Creole
  • Brazilian Portuguese
  • French (Canadian)
  • French
  • Portuguese
  • Italian
  • German
  • Polish
  • Russian
  • Ukrainian
  • Dutch
  • Greek
  • Arabic
  • Somali
  • Swahili
  • Amharic
  • Hebrew
  • Yoruba
  • Hindi
  • Urdu
  • Punjabi
  • Bengali
  • Gujarati
  • Tamil
  • Nepali
  • Mandarin Chinese
  • Cantonese
  • Korean
  • Vietnamese
  • Tagalog
  • Japanese
  • Thai
  • Khmer
  • Hmong
  • Indonesian

A representative set. The full list is available on request.

Compliance stated plainly

US procurement and regulated buyers look for compliance early. Here is where we stand, stated accurately, with nothing claimed that is not held.

  • HIPAA-compliant operations, with Business Associate Agreements available for healthcare clients
  • CCPA and US state-privacy aligned data handling, with a do-not-sell-or-share path
  • Section 508 and WCAG 2.2 AA accessibility for public-sector work
  • Documented, auditable data governance with North American oversight
See trust and compliance

Certification status

  • HIPAADocumented capability
  • CCPAAligned
  • SOC 2On roadmap
  • Section 508Documented capability

Status shown accurately. Documentation is available on request and confirmed before contract.

Questions US buyers ask

  • Typically 40 to 75 percent versus an equivalent US hire, depending on the role and region. The calculator above gives an indicative figure and your exact saving is confirmed in a quote.

Tell us what you need to run

Share your goals and we will map a team, a timeline and a model. A response follows within 6 hours.

Request a quoteBook a discovery call